About Us

Privacy Policy

Effective January 18, 2025

Introduction Welcome to National Path Lab. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://online.nationalpathlabs.com.

Information We Collect We collect the following types of information:

Personal Information: Name, contact details, date of birth, gender, and medical history provided by you.
Health Information: Test reports, doctor’s prescriptions, and other relevant medical data.
Payment Information: Billing details, transaction history, and payment methods (we do not store card details).
Technical Information: IP address, browser type, operating system, and website usage data.

How We Use Your Information We use your information for the following purposes:

To provide and improve our medical testing services.
To process and deliver test reports securely.
To respond to inquiries and provide customer support.
To comply with legal and regulatory requirements.
To improve our website performance and user experience.

Sharing Your Information We do not sell or trade your personal data. However, we may share it with:

Authorized healthcare professionals for diagnostic purposes.
Government authorities if required by law.
Third-party service providers assisting us in operations (e.g., payment processing, data storage).

Data Security We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage you to use strong passwords and be cautious while sharing sensitive information online.

National Path Lab is a privately owned, independent clinical laboratory. National Path Lab was established in 2013 in Butwal, Rupandehi, Nepal.
Get the most affordable, reliable and accessible laboratory diagnostic services at your doorstep, at your convenience. National Path Lab is a privately owned, independent clinical laboratory. National Path Lab was established in 2013 in Butwal, Rupandehi, Nepal.
Get the most affordable, reliable and accessible laboratory diagnostic services at your doorstep, at your convenience.

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